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The Global IVR Market Will Reach 3.7 Trillion Dollars By The End Of 2023

The Global IVR Market Will Reach 3.7 Trillion Dollars By The End Of 2023

According to a Market Research Future report, the global IVR market will reach 3.7 trillion dollars by the end of 2023 and will experience a compound annual growth rate (CAGR) of 7% over the next four years. The IVR is a communication solution increasingly used by a wide variety of business organizations. Interactive Voice Response […]

11/08/2019 09:08

Smart
Office

How Can A Smart Designed Office Increase Productivity?

How Can A Smart Designed Office Increase Productivity?

People are the heart of any company. And the value that a company attributes to its employees can be seen in their workspaces. A recent JLL investigation, ‘The Future of Work’, showed that changes in the way we work and the interaction between different generations are transforming the concept and function of offices. The current […]

11/08/2019 09:08

Smart
Contact Center

The 9 Main Reports That Call Center Supervisors Use Most

The 9 Main Reports That Call Center Supervisors Use Most

When the call centers started moving from legacy systems to the cloud, not everyone understood how powerful the data could be. The solutions of the contact center in the cloud offer the possibility in real time to generate reports and statistics that allow to make verified and safe decisions, analyze the volume of work, the […]

11/08/2019 10:08

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Basic information on data protection. Responsible for the treatment: MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. Purpose of the treatment: manage the requests that arrive through the form. Legal basis for its treatment: it is your authorization based on a previous request for information and that is considered granted with the acceptance of this policy. Recipients of your data: will not be communicated to third parties. Rights: You can exercise your data protection rights through email lopd@masvoz.es . For more information and how to exercise your rights you can consult our complete data protection policy .
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