BLOGSmart communicationsblog CloudCommunications The IVR Market Will Reach 5.54 Billion Dollars In 2023 According to the report “Interactive Voice Response Market Global Forecast to 2023”, prepared by MarketsandMarkets ™, the Interactive Voice Response (IVR) market was valued at 3.73 billion dollars in 2017 and is expected that reaches 5.54 billion dollars in 2023, at a compound annual growth rate (CAGR) of 6.83% over the next five years. The […] 05/12/2018 09:12 7 Trends In The Cloud That Companies Must Observe In 2019 29/11/2018 08:11 The Market For Professional Cloud Services Will Reach 41.59 Million Dollars In 2023 08/11/2018 08:11 The SIP Trunking Market Will Reach 12.70 Billion Dollars In 2023 20/09/2018 08:09 Why Move Your Business Phone System To The Cloud 06/09/2018 09:09 SmartOffice What Trends Will Dominate The Workplace In 2020? Current technology is driving trends in the world around us. As business cycles move at accelerated speeds, the global community is coming together in a constantly connected network. Meanwhile, companies are preparing for an influx of millennials that are expected to transform the work environment in almost every respect, shaping the “workplace of 2020”. What […] 20/11/2018 09:11 5 Reasons Why Remote Agents Are Key To Call Centers 06/11/2018 08:11 Demand For PBXs Hosted In The Cloud Grows 25/10/2018 07:10 The 10 Best Trends In Business Mobility Management For 2019 18/10/2018 08:10 The Workplace Of The Future: Challenges And Trends For Offices 04/10/2018 07:10 SmartContact Center 6 Reasons Why A Company Needs To Hear The Voice Of The Customer The focus on offering excellent customer experiences has increased worldwide in recent years. What was once a luxury, in which only a few companies had the resources to invest, has now become a staple on the CEO’s agenda. In a very competitive world where customers demand a personalized experience, knowing and understanding them is crucial. […] 11/12/2018 10:12 5 Best Practices To Guarantee The Success Of Remote Agents 04/12/2018 09:12 6 Factors To Promote Customer Orientation In Call Centers 27/11/2018 09:11 The Latest Trends In Contact Center Technologies For 2019 22/11/2018 08:11 Five Keys To Optimize The Management Of A Contact Center 15/11/2018 08:11 We have received your subscription. Thank you very much. Due to an error we were unable to complete your request. Subscribe to the news about Cloud Communications Write a valid email address. I have read and accept the Privacy Policy. You must authorize the legal note. Basic information on data protection. Responsible for the treatment: MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. Purpose of the treatment: manage the requests that arrive through the form. 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