BLOGSmart communicationsblog CloudCommunications 7 Main Trends On Cloud Computing By 2020 Technology experts are fully aware of the benefits associated with Cloud Computing: cost savings, greater efficiency, agility, growth opportunities and innovation or scalability, among others. When analyzing technological trends for the next decade, specifically related to Cloud Computing, companies need to adopt the cloud to scale and innovate at the pace of their competitors. Let’s […] 07/11/2019 10:11 The Virtual PBX Market In The Cloud Will Reach 20.83 Billion Dollars In 2023 21/10/2019 17:10 The Voice Analytics Market Will Reach 3.6 Billion Dollars In 2024 30/09/2019 17:09 The Telecommunications Cloud Market Will Reach 42 Billion Dollars By 2024 19/09/2019 07:09 The Global IVR Market Will Reach 3.7 Trillion Dollars By The End Of 2023 11/08/2019 09:08 SmartOffice Why Should Companies Implement A BYOD Policy? Technological advances and the emergence of a young and skilled technology workforce paved the way for the emergence of new trends in the workplace. Among the most popular trends in recent years is BYOD or Bring Your Own Device. BYOD is a policy that organizations are increasingly adopting and that encourages employees to bring and […] 14/11/2019 10:11 Where Do The Call Center Workspaces Evolve? 24/09/2019 09:09 The Future Of BYOD Is CYOD 02/09/2019 19:09 How Can A Smart Designed Office Increase Productivity? 11/08/2019 09:08 The BYOD Market Will Record A Compound Annual Growth Rate Of More Than 15% Until 2024 08/08/2019 09:08 SmartContact Center 7 Ways To Create A Great Customer Experience Strategy Companies that successfully implement a customer experience strategy achieve higher user satisfaction rates, lower customer turnover and higher revenues. What Is The Customer Experience? Customer experience (CX) is defined by the interactions between a user and an organization throughout their business relationship. It is an integral part of Customer Relationship Management (CRM) and the reason […] 12/11/2019 10:11 How To Build A Customer-centered Culture In A Call Center 05/11/2019 10:11 Why Is Call Center Quality Management Important? 28/10/2019 17:10 7 Ways To Boost The Motivation Of Call Center Agents 24/10/2019 09:10 What Are The Five Qualities Of A Good Contact Center Manager? 17/10/2019 09:10 We have received your subscription. Thank you very much. Due to an error we were unable to complete your request. Subscribe to the news about Cloud Communications Write a valid email address. I have read and accept the Privacy Policy. You must authorize the legal note. Basic information on data protection. Responsible for the treatment: MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. Purpose of the treatment: manage the requests that arrive through the form. 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