BLOGSmart communicationsblog CloudCommunications The Contact Center Market In The Cloud Will Reach 20.93 Billion Dollars In 2022 According to the new research report “Cloud-Based Contact Center Market Global Forecast to 2022”, published by MarketsandMarkets™, the market for cloud-based contact centers will grow from 6.80 billion dollars in 2017 to 20.93 billion dollars in 2022, and will have a compound annual growth rate of 25.2% during the period analyzed. A greater need to […] 03/04/2018 08:04 The Global IVR Market Will Reach 5.54 Billion Dollars in 2023 20/03/2018 08:03 60% of Companies Will Move to the Cloud in 2019 06/02/2018 10:02 Why Do Companies Opt for Unified Communications in the Cloud? 25/01/2018 13:01 The UCaaS Market Will Reach 96,000 Million Dollars in 2023 10/01/2018 17:01 SmartOffice 5 Ways To Improve The Management Strategy Of Business Mobility The global mobile workforce will increase to 1.87 billion people by 2022, which represents 42.5% of the entire global workforce, according to RCR Wireless. As the main workforce transforms into a mobile workforce, companies look for ways to make the transition to a business mobility strategy as easy as possible. To do this, companies have […] 17/04/2018 08:04 4 Key Points In The Communications Of Energy Companies 12/04/2018 08:04 4 Aspects That Will Play a Decisive Role in the Future of Work 27/03/2018 07:03 Business Mobility Increases the Productivity of Companies by 84% 22/03/2018 15:03 Mobility and Teleworking, 2 Key Trends in HR Management in 2018 06/03/2018 08:03 SmartContact Center Voicebots, The Customer Service Of The Millennial Era It’s 3 o’clock in the morning, we’re at an airport thousands of kilometers from home and we’ve lost the transfer flight. We call our airline’s customer service phone and we talk to an agent who already knows our problem, responds with efficiency and empathy, gives us different personalized alternatives, and resolves our stressful situation in […] 19/04/2018 08:04 11 Steps To Focus Your Call Center to Omnichannel 10/04/2018 08:04 4 Ways to Empower Agents to Connect With Clients 15/03/2018 16:03 8 Benefits of Taking Your Contact Center to the Cloud 27/02/2018 08:02 How Can Intelligent Virtual Agents Help your Contact Center? 20/02/2018 08:02 We have received your subscription. Thank you very much. Due to an error we were unable to complete your request. Subscribe to the news about Cloud Communications Write a valid email address. I have read and accept the Privacy Policy. You must authorize the legal note. SEND ALL THE NEWS ABOUT CLOUD COMMUNICATIONS We have received your subscription. Thank you very much. Due to an error we were unable to complete your request. Subscribe to the news about Smart Office Write a valid email address. I have read and accept the Privacy Policy. You must authorize the legal note. SEND ALL THE NEWS ABOUT SMART OFFICE We have received your subscription. Thank you very much. Due to an error we were unable to complete your request. Subscribe to the news about Smart Contact Center Write a valid email address. I have read and accept the Privacy Policy. You must authorize the legal note. SEND ALL THE NEWS ABOUT SMART CONTACT CENTER