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The UCaaS Market Will Reach 96,000 Million Dollars in 2023

The UCaaS Market Will Reach 96,000 Million Dollars in 2023

According to a report prepared by Global Market Insights, Inc., the growing demand in the business sector is expected to boost the UCaaS market until 2023. This growth can be attributed to the ability of technology to offer real-time communication services for business operations. It is predicted that this trend will boost the size of […]

10/01/2018 17:01

Smart
Office

10 Emerging Trends in the Workplace

10 Emerging Trends in the Workplace

The workplace of the future is coming now. Changes in technology, culture and the economy are having a great impact on the way people work around the world. These changes have affected both the way in which employees relate to each other and the tools they use to carry out their work. ADP Research Institute […]

18/01/2018 07:01

Smart
Contact Center

The 6 Best Practices in Omnichannel Customer Service

The 6 Best Practices in Omnichannel Customer Service

The way in which companies manage customer service has changed dramatically in recent years. More than a decade ago, there were only two ways to contact a company: by phone or fax. However, at present there are multiple online contact tools: email, online chat, SMS or social networks, among others. In this sense, SuperOffice highlights […]

16/01/2018 07:01

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