If you want to be part of our project, your enthusiasm and your talent are what we are looking for. In masvoz you will find a young team committed to our mission, our clients and our values. Welcome to our world.

DevOps Engineer

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

¿How?

  • Participating in the research and design of the architecture of microservices.
  • Co-creating DevOps processes with the other department leaders.
  • Participating in the development of improvement plans and implementation of DevOps processes, making use of cutting-edge technologies.

What do we expect from you?

You have worked with:
  • Cloud providers like AWS and GCP.
  • Build systems like Maven, webpack, grunt.
  • Version control GIT, Bitbucket.
  • HashiCorp dockers and stack.
  • Jenkins, Ansible and Terraform.
  • Exploitation of metrics and traces Graphite, InfluxDB, GrayLog.
You are a person:
  • Open to teamwork.
  • Oriented to technological development and innovation.
  • Who acts as a promoter and reference for the team.
  • Able to translate needs into tangible solutions.

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V

Process Engineer

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

¿How?

  • Defining, documenting, maintaining and promoting the processes established in the area related to the implementation of technological services, customer service and technical support.
  • Optimizing existing processes.
  • Preparing reports of results and improvement proposals.
  • Defining and monitoring KPIs.
  • Knowing in detail and developing the processes of the area implemented in Microsoft Dynamics CRM.
  • Working in close collaboration with other areas of masvoz in order to address the transversal flows of the company.

What do we expect from you?

  • Academic background in Engineering.
  • 2 to 3 years’ experience in process engineering.
  • You have collaborated in the management of Customer Support processes in telephone operators.
  • You have implemented processes in IT tools.
  • We belong to a group of European companies, so it is important that you can communicate properly in English.
We really value your skills in analysis, organization and planning so that our processes have a continuous improvement.

If you like to communicate establishing bonds of trust and synergies in teams, this is your project!

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V

Key Account Executive

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

How?

Developing, as a strategic figure in the commercial area, the following functions:
  • Prospecting, research and detection of new potential customers.
  • Identify new sales opportunities, potential customer needs and provide solutions.
  • Present the Company’s services effectively and carry out product demonstrations to potential customers.
  • Prepare and present the economic proposal and follow it up until closing.
  • Close sales operations generated by yourself or by the Market Development team.
  • Participate in events and prepare presentations, webinar and the like.

What do we expect from you?

  • You are a hunter, with the ability to attract and close new deals.
  • Experienced in consultative sales of Telecommunications services, specifically in Contact Center solutions.
  • Effective communication, ability to adapt your speech to different communication profiles.
  • Ability to establish relationships, you will be the person who will represent masvoz in webinars and events.
  • Proactivity, enthusiasm, resilience and planning capacity.
  • Aptitude for teamwork, learning ability and customer and results orientation.
  • High level of English.
We will assess your contributions but it will not be essential:
  • Training in Telecommunications or Computer Engineering.
  • High level of Catalan.

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V

Product Manager

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

¿How?

  • Driving the priorities of the roadmap working with clients, suppliers and teams involved.
  • Creating business cases for new products and services.
  • Working together with Design and Engineering teams to define complex technical solutions and turn them into scalable and reliable product features in the product portfolio.
  • Supporting sales and marketing efforts, including competitive analysis, product documentation, and product marketing management tasks.
  • Maintaining constant communication and reporting the status of product development to stakeholders and the leadership team.
  • Participating in the launch of new products and services.
  • Ensuring the proper operation of the product.

What do we expect from you?

  • You have completed studies in Telecommunications (or related disciplines).
  • You have held the role of Product Manager in a digital sector (telecommunications / IT) for at least two years.
  • You are an involved, communicative and passionate person for teamwork.
  • You can communicate in English at a professional level: we are part of an international group and we want you to contribute with your vision to the team.

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V

Sales Executive

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

¿How?

  • Generating leads through telephone contact, email, networking or social media.
  • Identifying needs of potential customers.
  • Participating in the definition of the service proposal.
  • Leading the negotiation with the client and the closing of generated leads.
  • Ensuring effective monitoring throughout the process.
  • Maintaining weekly and monthly meetings and KPI monitoring.
  • Proactively managing the portfolio of assigned customers.

What do we expect from you?

  • You have previous experience in B2B sales or consulting (minimum of 2 years). We will especially value collaborations in call center companies.
  • You show passion for sales and challenges.
  • You have a high motivation for the achievement of objectives.
  • Effective and persuasive communication skills both oral and written.
  • You are curious and interested in learning the portfolio of technological services.
  • You are a team player.
  • You can communicate properly in English. We are part of an international group and we would love to hear your point of view.

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V

Linux & VoIP Technician

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

How?

In the short run (your first year):
  • You will provide third-level support: management of platform incidents of the different services, restoration of the service, reporting of incidents.
  • You will prepare proposals for improvement.
  • You will participate in the planning and execution of technological projects.
  • You will document internal processes, projects and procedures.
  • You will manage the various IT platforms of the company: systems, networks, databases, backups, and security.
  • You will lead preventive and corrective interventions.
  • You will work in a multicultural environment with cross-cutting projects.
In the long run: you will be one of our references in VoIP. (In order to fulfill this mission, you will obtain a training plan that will allow you to acquire the necessary knowledge).
  • You will manage masvoz’s multi-tenant platform on which we offer our products: Cloud Contact Center, Virtual PBX and IVR services.
  • You will participate in the evolution and maintenance of the VoIP and webRTC platform based on Asterisk PBX and Kamailio SIP Proxy on Linux.
  • You will provide contact center solutions in a hybrid cloud environment.
  • You will participate in the conception of projects in a multidisciplinary team: developers, DevOps, sysadmins, security and VoIP.
  • You will reinforce the team, on rotation, in the 24×7 platform support.

What do we expect from you?

  • You are a person used to working in a team, with high organizational skills, customer-oriented, communicative and decisive.
  • You have worked at least 3 years as a Linux Systems Administrator, performing Support positions, used to be on call.
  • You have extensive knowledge or experience in SIP, Asterisk and WebRTC.
  • You are willing to develop your professional career towards the future of VoIP and WebRTC communications.
We will value experience and / or knowledge in:
  • Virtualization.
  • Network design and administration.
  • Administration of web and application servers (Tomcat, Apache, JBoss).
  • High availability / cluster architectures.
  • Monitoring tools (OpenNMS, Nagios, Cacti).
  • Backup and Disaster Recovery.
  • SAN / iSCSI storage networking.
  • Solutions in Public Cloud (AWS, Google Cloud or Azure).
  • Firewalls, VPNs, traffic-shaping and VLANS.
  • That you can communicate in English. We are part of an international group and we would love for you to contribute your point of view.

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V

VoIP Technical Support

Meaningful human contact makes life magic!

Masvoz is a company that adds value to its clients and believes in people’s professional growth. Do you want to meet us?

Our team comprises qualified and experienced specialists in development, cloud and real-time voice and video communications. Thanks to them, we develop and offer telecommunications services for companies by making a complete portfolio of technologies and products available to our clients (Unified Communications, Collaboration Services, Cloud-hosted telephony integration services, Installation services, Virtual PBX, SIP Trunk Services).

We are part of Enreach, a group of European companies united by a constant drive to support business transformation with flexible and reliable ICT innovation. We trust in collective leadership and we build our project on foundations such as closeness, flexibility, respect and innovation.

We want you to join us in this growth and integration process by joining our team of experts in our Barcelona office.

How?

As a member of the operations team, you will be responsible for:
  • Guaranteeing the correct operation of the services, mainly Cloud Contact Center, Virtual PBX and IVR services, that masvoz offers its customers.
  • Carrying out the opening, management and resolution of incidents in the established SLAs.
  • Documenting incidents.
  • Participating in the implementation of VoIP projects on the customer’s network infrastructure. If necessary, you will have to rethink and recommend changes to be applied in the client’s network for the correct functioning of our services.
  • Carrying out preventive and corrective interventions.

What do we expect from you?

  • You are a team player, with high organizational skills, customer-oriented, communicative and decisive.
  • You have at least two years’ experience in the functions described, performing Support positions.
  • Experience in management of VoIP systems, PBX.
  • Notions of SQL and Linux databases.
  • Demonstrable experience in VoIP.
  • Valuable studies in Telecommunications Engineering or similar.
  • High English level.

What can you expect from masvoz?

  • A team that empowers and values ​​its members through innovation and continuous improvement to continue growing together as we have been doing for almost 20 years.
  • A stable project, with indefinite contract and flexible remuneration, through ticket restaurant, transportation, nursery and medical insurance.
  • Flexible working hours and intensive working day on Fridays. In addition, you can add another intensive day to the week.
  • Teleworking two to three days a week.
  • Central and modern offices: bright, without walls or offices that separate the different roles or departments, with a chill out area. Do you want to see them?
  • A tailor-made career plan, with training focused on your areas of improvement and also specialized in masvoz products and services. You will also have access to online courses in Technology. You choose what, when and how to learn!
  • Activities throughout the year: team building, coaching and much more! An example? Our Challenge day! One day a month devoted to solve a real need as a team through research and consensus among all.
You can be an #impulser too!

Are you ready to create contact magic? Send us your C.V