CLOUD CONTACT CENTER > BENEFITS OF THE CLOUD

Simplify your management

Enjoy the benefits of communications as a service. Cloud solutions that offer maximum flexibility and efficiency because they adapt to your needs at any time. The cloud has many advantages.
 

Savings

Without investments or licences, you only pay for what you use. Savings of up to 80% on your phone bill for outbound campaign calls.

 
 

Flexibility

Freedom to adapt to seasonal variations and work peaks, adding agents and capacities from multiple geographic locations. With an API for integration in business tools such as CRM and ERP.

 
 

Speed

The cloud is always available. We get your service up and running in just a few hours. And afterwards you won’t need our help for any configurations or expansions.

 
 

Ease of use

Cloud telephony is smart because it leads to effectiveness and productivity. With online access to the system interface from any device, your contact centre is available 24/7 wherever you go.

 
 

Availability

The phone platform ensures effective management of even the most demanding of simultaneous call flows, with protection and redundancy thanks to multiple data centres. In addition, version updates are carried out automatically on the cloud, with no effect on the service.