Text messages or calls, it's up to you
You can decide whether to launch your campaigns using text messages or calls. The outbound campaigns module provides you with the tools you need to reach your targets via whichever channel you prefer.
- 1,000 calls per minute
- 100 SMS per second
A type of dialling for each different campaign
Select whichever of the four dialling types best suits the needs of each campaign:
- Automatic: you mark the frequency of calls
- Preview: send the contact information to the agent before making the call
- Progressive: launch calls based on the availability of your agents
- Predictive: optimize the ratio of valid contacts
The dialling system includes functions specially aimed at increasing agents’ success rate and efficiency:
- Multiple caller IDs within one single campaign
- Automatic detection of answering machines
- Messages that are personalized for the person receiving the call
More tools and possibilities to maximize the outcome of your campaigns
For professional call management.
Advanced active monitoring tool.
Measure your team’s activity and campaign performance.
Integrate the solution with your corporate CRM or ERP systems.