CLOUD CONTACT CENTER > OUTBOUND CAMPAIGNS

Thousands of contacts
just a click away.

Reach your target audience via thousands of calls and messages using a smart auto dialer.
 

Text messages or calls, it's up to you

You can decide whether to launch your campaigns using text messages or calls. The outbound campaigns module provides you with the tools you need to reach your targets via whichever channel you prefer.

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A type of dialling for each different campaign

Select whichever of the four dialling types best suits the needs of each campaign:

  • Automatic: bla bla
  • Preview: bla bla
  • Progressive: bla bla
  • Predictive: bla bla

 
 

Ensure contact

The dialling system includes functions specially aimed at increasing agents’ success rate and efficiency:

  • Multiple caller IDs within one single campaign
  • Automatic detection of answering machines
  • Messages that are personalized for the person receiving the call