The Solution to face the challenges of today’s contact centers
Globalization
Mobility
Multi-channel
Integrations
Flexibility

Customers and users worldwide
Today the market is the world. Your contact center needs communications tools that remove barriers with your international customers and users.
- International specialized numbering
- Click&Talk service

Consumers who contact from anywhere
Mobile devices have transformed the way we live. The contact center masvoz telephony solution responds to the growing mobility of your target:
- Click to Call service
- Webphone terminal for agents

Multiple channels and devices to contact
Your customers contact your contact center from the device they are using at any time, and from the most comfortable channel. Your agents and supervisors also need freedom of action:
- Click&Talk service
- Control panel in the cloud

Information synchronized with systems such as CRM
With the contact center masvoz telephony solution, take advantage of your telephone information by easily integrating your contact center with other applications -CRM, ERP, web analytics-:
- Click&Talk call-tracking
- Integration via API

Ability to adapt to a constantly changing world
The contact center masvoz solution fits your growth, and allows you to dimension specific campaigns without risks.
- Unlimited agents
- Add or remove agents in real time
- Pay only for what you use
- No need to buy equipment