Carlos de Albert - Vueling
Business Development Customer Experience
Thanks to masvoz, Vueling has optimized its customer service, automating it in 8 languages through proactive recognition technology and personalized answers.
Nicolás Fernández de Cuevas - Motorflash
With masvoz we have developed a tailor made solution that perfectly integrates the telephony in our model of business intelligence, and is the reference tool in our industry.
Arístides Figuera del Rosal - eShop Ventures
Head of Communication and Public Relations
To cope with our rapid growth, we needed a flexible and scalable telephone solution that would allow us to optimize the resources of the contact center.
Javier Rincón - Grupo Unísono
Chief Technology Officer
The telephone numbering of masvoz gives us an important added value: the constant adaptability to each new scenario and the needs of each of our customers.
Flor Hernández - Servinform
The Cloud Contact Center of masvoz perfectly covers our needs, and allows us to organize the campaigns of our clients in a very short time, with an excellent result.
Cosimo Polisena - Grupo Arnal
Business Development Department Coordinator
The solution from masvoz has allowed us to unify the communications of all our offices in an agile and comfortable way, and to improve the telephone attention to our clients.
Francesc Vallès - Barcelona Barber Shop
The cloud has no competition. The advantages it has at a functional and operational level are incredible. You forget the use of traditional switchboards and the quality of the calls is excellent.
Olivier Lepoutre - Qualimetrie
The great advantage of the contact center in the masvoz cloud is the scalability and the possibility of relocation.
José Carlos Aguilar - Watium
Commercial and Marketing Director
masvoz has provided us with fast, efficient and close attention. Their services in the cloud have allowed us to save on our telephone expenses and meet the expectations of our customers and suppliers.
David Gràcia - Andilana Group
With the IVR system of automatic reservation of masvoz we have achieved 15% more reservations through the telephone channel. And without staff attending these calls. The whole system is automatic.
References in all industries.