CLIENTS

Businesses using our Smart Telephony

Challenge

Centrally manage telephone numbers around the world and distribute call attention to different contact centers.

Solution

Phone numbers

Benefits and needs covered

Multiple sites, Internationalization

Founded by Juan Riu, the company was born in 1953 with a small hotel in Mallorca, currently counting with 105 hotels. During the 90s and the first decade of 2000, RIU has been expanding in countries such as Mexico, Dominican Republic, Jamaica, Aruba, Bahamas, Cape Verde, Costa Rica, Morocco or Tunisia.

After 56 years specializing in vacation hotels, RIU Hotels & Resorts embarked in 2010 on one of its biggest challenges as a company: launching its urban brand Riu Plaza. In 2016, the most emblematic project of the Riu Plaza line was materialized: the opening of the first RIU hotel in New York City and the opening of the first hotel in Sri Lanka, Asia.