As a company of market studies and public opinion research in Spain, it required an intelligent telephony solution to improve the management, control and monitoring of telephone agents.
Benefits and needs covered
Created in 1982, Sigma Dos is the first Spanish company of market studies and public opinion research in Spain and of international character. Sigma Dos is also a founding partner of CIMA (Ibero-American Consortium of Marketing Companies) and is associated to ESOMAR, AEDEMO.
It belongs to the Eurostar Mediagroup group of companies, allowing them to be up-to-date in all areas of innovation (in technology, methodology and fields of study). Its objective is to apply this innovation to its studies, in order to increase its added value and thus offer an advanced service for its clients.