Automatically distribute incoming calls according to different criteria: calendars (workdays, holidays), lists (black, white and VIP), origin (mobile, geographical…), agent status or load balance.
IVR (Interactive Voice Response)
Start the calls with an effective start-up phrase that guides the user through the buttons (DTMF) or your voice (ASR).
Organize calls with voiceovers. Record them or create them in different languages from a text (TTS) and insert them in any point of the call.
Calls load management
Redirect calls to answer them with calm. Send them to different destinations or care centers, according to the incoming volume.
Record and store your calls for security or as a source of information and consultation.
Extract valuable information from your incoming calls at any time through the control panel.
All the possibilities of our numbering service.