PRIVACY POLICY
Potential customers, customers, suppliers, commercial actions


Data protection policy for potential customers, customers, suppliers, commercial actions

European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

Both the privacy of the data and the confidentiality of the information are important aspects for MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. This data protection policy establishes the way in which personal data obtained from its customers, contacts, suppliers and subcontractors are treated and may vary over time due to possible legislative, jurisprudential or criteria changes followed by the Spanish Agency for Data Protection and/or the competent authority at all times. That is why MASVOZ reserves the right to modify this policy to adapt it to legislative or jurisprudential changes that are in force at the precise moment in which the web is accessed.

Date of last update: 10/05/2018

1.- Identification of the owner responsible for the treatment

MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. (following MASVOZ)
Travessera de Gràcia, 17-21
08021 Barcelona
Phone/Fax 931 222 223
Email of the Data Protection responsible: lopd@masvoz.es
CIF ES B62959077

2.- Purpose of the treatment, legal basis and conservation periods

In MASVOZ we treat the personal data of our clients and suppliers for the following purposes:

1.- POTENTIAL CUSTOMERS

We treat the data of potential clients for commercial prospecting, sending commercial communications, managing offers and budgets, contracts and subsequent commercial monitoring.

  • The legal basis for the treatment is the authorization based on the existence of a prior request and the legitimate interest of the company to send commercial communications, in this regard the interested party may express his opposition to continue receiving commercial communications in each shipment made by the company.
  • The conservation period: the data will be kept in any case during the validity of the established commercial relationship and once it has been concluded indefinitely if the interested party does not request its deletion.
2.- CUSTOMERS

The purpose of the treatment is the management of the contracted service, as well as the administrative, economic and accounting management.

  • The legal basis for the treatment is the existence of a contractual relationship for the provision of the requested services.
  • The conservation period: the data will be kept in any case during the time that the contractual relationship lasts and later during the legal terms established in the civil legislation for the prescription of the contractual obligations and in the accounting and fiscal legislation.
3.- SUPPLIERS

The purpose of the treatment is the management of suppliers, management of contracts, orders and payments, as well as maintaining a database of contacts for possible future contracts and/or collaborations.

  • The legal basis for the treatment is the existence of a contractual relationship.
  • The conservation period: the data will be kept in any case during the time that the contractual relationship lasts and later during the legal terms established in the civil legislation for the prescription of the contractual obligations and in the accounting and fiscal legislation.

3.- Recipients of personal data

MASVOZ will communicate its data to third parties in the following cases:

  • By legal obligation: to the tax administration for payment of taxes; in the framework of a police investigation; or at the request of judges and courts by court order.
  • Necessary transfer for the realization of services: financial entities to make timely collections and payments, recovery entities for the eventual claim of the outstanding debt, attorneys, notaries, collaborating lawyers in 3rd countries, court personnel, personnel of registries.
4.- Rights of the holders of the data

Anyone has the right to obtain information about what data they are dealing with. Below, we indicate your rights:

  • Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims..
  • In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. MASVOZ will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Portability: The interested party shall have the right to receive the personal data that concern him, that he has provided to the insurer, in a structured format, of common use and mechanical reading when: a) the treatment is based on the consent or on a contract, and b ) the treatment is carried out by automated means.
We inform you of your right to file a claim with the supervisory authority (AEPD – www.agpd.es) in the case that you have not seen the fulfillment of your rights here indicated. To exercise the aforementioned rights you can contact us through the mail lopd@masvoz.es, from where you will be provided with the forms and instructions necessary to process your application.

5.- Safety in the treatment
Taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of varying probability and severity for the rights and freedoms of natural persons, MASVOZ will apply measures appropriate technical and organizational measures to guarantee a level of security appropriate to the risk, which prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, conserved or otherwise processed, or unauthorized communication or access to said data.