PRIVACY POLICY
Website users


Data Protection policy for the website users

European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

Both the privacy of the data and the confidentiality of the information are important aspects for MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. This data protection policy establishes the way in which personal data obtained from users is processed through this website and may vary over time due to possible legislative changes, jurisprudence or the criteria followed by the Spanish Agency for Data Protection and/or the competent authority at all times. That is why MASVOZ reserves the right to modify this policy to adapt it to legislative or jurisprudential changes that are in force at the precise moment in which the web is accessed.

Date of last update: 10/05/2018

1.- Identification of the owner responsible for the treatment

MASVOZ TELECOMUNICACIONES INTERACTIVAS, S.L.U. (following MASVOZ).
Travessera de Gràcia, 17-21
08021 Barcelona
Phone/Fax 931 222 223
Email of the Data Protection responsible: lopd@masvoz.es
CIF ES B62959077

2.- Purpose of the treatment, legal basis and conservation periods

In MASVOZ we treat the personal data of the users of our website for the following purposes:

NEWSLETTERS (subscription boxes to our news or to our blogs)

The purpose of the treatment is the sending of the newsletter and updates of the contents of the blogs to which you have subscribed.

  • The legal basis for the treatment is the authorization of the user based on a previous request for commercial information and that is considered granted with the acceptance of this policy.
  • The conservation period: the data will be kept indefinitely, while the user does not state his willingness not to continue receiving information, in this respect in compliance with the Law of Services of the Information Society 34/2002 of July 11, we inform the applicant that his authorization allows us to send the requested communications through telematic means and that this may be revoked at any time.
REQUESTS FOR COMMERCIAL INFORMATION (demo or budget request forms or contact forms from the chat)

The purpose of the treatment is the sending of commercial information.

  • The legal basis for the treatment is the authorization of the user based on a previous request for information that is considered granted with the acceptance of this policy.
  • The conservation period: the data will be kept for the time necessary to meet the request.

If MASVOZ decides to treat the data provided to send the user commercial communications, he will previously request his consent through an acceptance box provided for this purpose. The user may revoke his consent at any time, communicating his desire not to receive further commercial communications by following the instructions indicated at the bottom of each of the commercial communications sent by MASVOZ.

  • The legal basis for the treatment is the consent that will be considered granted at the time of accepting the box enabled for this purpose.
  • The conservation period: the data will be kept indefinitely, while the user does not state his willingness not to continue receiving information, in this respect in compliance with the Law of Services of the Information Society 34/2002 of July 11, we inform the applicant that his authorization allows us to send the requested communications through telematic means and that this may be revoked at any time.

3.- Recipients of personal data

MASVOZ will not communicate your data to third parties except by legal obligation, in the framework of a police investigation or at the request of judges and courts by judicial order.

4.- Rights of the holders of the data

Anyone has the right to obtain information about what data they are dealing with. Below, we indicate your rights:

  • Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. MASVOZ will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Portability: The interested party shall have the right to receive the personal data that concern him, that he has provided to the insurer, in a structured format, of common use and mechanical reading when: a) the treatment is based on the consent or on a contract, and b ) the treatment is carried out by automated means.
We inform you of your right to file a claim with the supervisory authority (AEPD – www.agpd.es) in the case that you have not seen the fulfillment of your rights here indicated. To exercise the aforementioned rights you can contact us through the mail lopd@masvoz.es, from where you will be provided with the forms and instructions necessary to process your application.

5.- Safety in the treatment
Taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of varying probability and severity for the rights and freedoms of natural persons, MASVOZ will apply measures appropriate technical and organizational measures to guarantee a level of security appropriate to the risk, which prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, conserved or otherwise processed, or unauthorized communication or access to said data.